Most conversations about AI in law start with the tools. This one starts with the data.
Florian Kreuk is a litigation attorney and Head of Technology at Carter Mario Law Firm, where the AI work did not begin with AI. It began with a CRM migration and a far less exciting question: can we trust the information in our own system? That groundwork is why the firm can now analyze five years of mediation history in an afternoon, or surface the handful of stalled negotiations that genuinely warrant an attorney’s attention this week.
In conversation with Ken Brajevich of Supio, Florian walks the path from reliable data to better decisions. How to turn calls, records, and negotiations into institutional intelligence. Why exception reporting is a smarter way to point AI than turning it loose on every case. Where validation moved, and why the lawyer’s judgment becomes more valuable rather than less. Wherever you are on this path, whether you are still figuring out where AI fits or already building your own workflows, you will leave with a clear map of the stages and a sense of what to do next.
What attendees take away
- Why AI maturity is downstream of data maturity, and what to fix before adding tools
- How to turn unstructured information from calls, records, and negotiations into institutional intelligence
- Why exception reporting is a practical way to direct AI, rather than applying it to every case
- A five-stage map of the journey, and an honest read on where most firms actually are
- What bounded autonomy looks like in practice, and how validation reshapes the lawyer’s role